Training & Education Manager (full-time)

Job Title: Training & Education Manager

Supervised By: Director of Innovation & Advocacy 

Hours & Status:  Full-time, exempt; 8am-5pm with occasional evenings and weekends for training facilitation

Salary & Benefits: $50,000-$55,000; generous PTO; 11 Paid holidays; health, dental benefits and HSA with employee match; Simple IRA with employee contribution                                                        

Safe Haven is looking for a relational and innovative individual to join the mission to prevent and end relationship abuse and exploitation. The Training and Education Manager oversees key prevention-focused deliverables within Safe Haven’s robust training and technical assistant initiatives. This role will be responsible for continuing to enhance prevention program deliverables, with a particular focus on enhancing our training offerings for the faith and business sectors. This includes continuing to network and build relationships within these sectors to increase participation in Safe Haven’s Church Certification and Safe Haven Works. 

An ideal candidate would be someone with a strong understanding of a public health approach to violence prevention and demonstrated success in building and stewarding relationships. A successful candidate will be a skilled communicator and thrive in an environment where they are often leading multiple initiatives simultaneously. This role will be responsible for the supervision of two roles–the Violence Prevention Program Coordinator and the Youth Violence Prevention Coordinator–and ideally would have experience supervising or supporting other roles in an organization. 


Safe Haven Ministries—a nonprofit organization located in Grand Rapids, Michigan—believes in a multi-faceted approach to serving victims/survivors of domestic violence and preventing domestic violence in our community. Safe Haven offers comprehensive residential and non-residential services; confidential emergency shelter for individuals and families fleeing domestic violence; psycho-educational support groups; individual case management and advocacy; and primary prevention training and outreach for the entire community.

SUMMARY OF DUTIES (Essential Functions)

  • Develop and facilitate virtual, pre-recorded and in-person trainings for a diverse range of prevention program participants
  • Develop and facilitate culturally-specific training for program participants (i.e. individuals/organizations serving Hispanic/Latinx, Refugee, Immigrant and New American populations)
  • Provide supervision to the Violence Prevention Coordinator and the Youth Violence Prevention Specialist, including the initiatives these roles oversee
  • Lead all recruitment efforts for the Church Certification and Safe Haven Works programs; build relationships in the community to increase participation
  • Facilitate policy/procedure review and recommendations for program participants with the goals of: enhancing program participants’ ability to create supportive environments for victims/survivors; enhancing organizational commitment to violence prevention
  • Provide ongoing support and technical assistant to current and previous Church Certification and Safe Haven Works program participants, including faith leaders, human resource professionals, managers and supervisors
  • Develop an online platform for continued engagement and ongoing education for perspective and previous program participants
  • Ensure that program activities, outputs, and outcomes are clearly defined and assessed on a continual basis; ensure timely and accurate data collection and evaluation
  • Attend and participate in weekly staff meetings, individual supervisions, staff in-services, and other meetings as assigned
  • Strive to create a caring and safe environment marked by empathy, understanding, and acceptance
  • Observe professional confidentiality; protect the rights of client and their families and observe the Safe Haven Ministries Code of Ethics at all times
  • Seek and solicit opportunities for personal and professional growth


  • Strong understanding of a public health approach to domestic and sexual violence prevention
  • Bilingual candidates strongly preferred
  • At least four years of experience within the gender-based violence field, or related social change/justice fields
  • Knowledge of and/or experience working with gender and sexual minority populations
  • Knowledge and/or experience with faith based organizations 
  • Demonstrated success leading/supervising employees
  • Strong knowledge of the dynamics of domestic violence required
  • Strong technological skills (as they pertain to presentations and trainings); Camtasia or similar experience with video editing software strongly preferred
  • Public speaking experience required; experience developing and implementing trainings required
  • Excellent written and oral communication skills
  • Ability to work independently
  • Strong organizational and time management skills
  • Flexibility in schedule is required; this position requires occasional evening and weekend hours to accommodate training requests;

The above statements are intended to describe the general nature and level of work performed by employees in this position. They are not intended to be an exhaustive list of all duties, responsibilities, and/or qualifications of employees assigned to this job. Employees are required to perform other duties as requested, directed, or assigned.

Safe Haven is an equal opportunity employer and dedicated to a policy and culture of non-discrimination and equal opportunity for all employees and qualified applicants. People with disabilities, people of color, Indigenous people and LGBTQIA+ candidates are strongly encouraged to apply.